Privacy Policy

Effective date: July 1, 2026

1. Who we are

This privacy policy applies to the website of Owens Spray Foam Pros, located at 600 E Lincoln Way, Jefferson, IA 50129. You can contact us by phone at (515) 738-3836 or by email at info@owenssprayfoampros.com.

2. Information we collect

We collect information you provide directly to us, which may include:

• Name — submitted through the chat widget on our website.
• Phone number — submitted through the chat widget on our website or when you call us directly, and used to contact you about your inquiry (including by text message if you opt in — see Section 4).
• Project type or description — submitted through the chat widget on our website to help us respond to your inquiry.
• Email address — if you contact us by email.

We do not collect payment information through this website. We do not collect Social Security numbers or government identification numbers.

3. How we use your information

Information you submit is used solely to:

• Respond to your quote request or inquiry.
• Contact you to schedule or follow up on a project estimate, including by phone, email, or text message (SMS) where you have provided consent.
• Communicate about the services you requested.

We do not use your information for unrelated marketing without your consent, and we do not sell, rent, trade or otherwise transfer your personal information to third parties for their marketing purposes.

4. Text message (SMS) communications

If you provide your phone number through the chat widget on our website or by contacting us directly and opt in to text messages, you consent to receive SMS text messages from Owens Spray Foam Pros related to your inquiry and our services — such as appointment scheduling and reminders, estimate follow-ups, and service updates. Consent to receive text messages is not a condition of purchasing any product or service.

Message frequency varies based on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan.

Opt out: you can cancel SMS messages at any time by replying STOP to any message. After you send STOP, we will send one final confirmation message and you will not receive further texts unless you opt in again. Help: reply HELP for assistance, or contact us at info@owenssprayfoampros.com or (515) 738-3836.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who support our services, such as customer-service or messaging providers, is permitted solely to help us deliver the service. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, or share your phone number or SMS opt-in data with third parties or affiliates for their own marketing purposes.

5. Information sharing

We may share your information only in the following limited circumstances:

• Service providers: we may share information with vendors who help us operate this website or manage customer inquiries — for example, our website host, form-processing tools, and customer-management (CRM) or messaging software. These providers are contractually required to handle information only as directed by us and may not use it for their own purposes.
• Legal requirements: we may disclose information if required by law or in response to a valid legal process.
• Business transfer: if ownership of the business changes, customer information may be transferred as part of that transaction.

We do not sell your personal information to data brokers or third-party advertisers.

6. Cookies and analytics

This website may use cookies or similar technologies to understand how visitors use the site. We may use analytics tools (for example, Google Analytics) to collect anonymous information about page visits, traffic sources, and device types. This data does not identify you personally.

You can control cookie settings through your browser. Most browsers allow you to refuse cookies or delete them after your visit. Doing so may affect some website functionality.

If we run advertising campaigns (for example, through Google Ads or Meta), those platforms may set their own cookies subject to their own privacy policies. We do not share your phone number or SMS opt-in data with these platforms.

7. Data retention

We retain contact information submitted through our quote form for as long as it is needed to respond to your inquiry and manage any resulting project, or until you request deletion. We do not retain information indefinitely.

8. Your choices

You may contact us at any time to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to any legal or business requirements to retain it.
• Opt out of any future communications from us, including text messages (reply STOP) and email (use the unsubscribe link).

To exercise any of these choices, contact us at info@owenssprayfoampros.com or call (515) 738-3836.

9. Security

We take reasonable precautions to protect information submitted through this website against unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children

This website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

11. Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of this website after any changes constitutes your acceptance of the revised policy.

12. Contact us

If you have questions about this privacy policy or how we handle your information, contact us:

Owens Spray Foam Pros
600 E Lincoln Way, Jefferson, IA 50129
(515) 738-3836
info@owenssprayfoampros.com